Support Engineer (Florianópolis - BR)
Required
Nice to Have
About Howdy
Howdy.com, founded in 2018 and headquartered in Austin, Texas, helps US companies who want to hire, manage, and retain their teams in Latin America (LatAm) directly but need help with multinational logistics, contracts, compliance, and culture. Companies that use Howdy.com get the best talent available in LatAm and gain access to an entire network and a thriving community of professionals who are changing the world. By partnering with Howdy.com, companies can expand their physical presence into some of the fastest-growing economies in LatAm.
Howdy.com is a member of Y Combinator and has garnered significant support from prominent investors, including Greycroft and Obvious Ventures. The company raised over $20 million in a series A venture capital round.
Our core values
#1 Sports Team: At Howdy, we win together. From players to support, everyone is vital to our success. We hire for excellence, prioritize teamwork, and strive for continuous improvement. We collaborate, seek advice, and actively contribute to Howdy's victories.
Altruism: Demonstrating altruism involves prioritizing the team and assuming the best in others. We communicate openly, provide honest feedback, and extend grace. Altruism is selfless service, focusing on supporting our players and team growth.
Curiosity: Being curious at Howdy means having the willingness to learn, adapt, and explore new ideas. We question existing beliefs, embrace humility, and see curiosity as our superpower. Demonstrating curiosity involves researching unfamiliar tasks, asking questions to understand the full picture, and seeking better ways to complete routine tasks.
Have Spirit: Having spirit at Howdy is about celebrating wins, building a sense of community, and bringing positivity. Demonstrating spirit involves attending events, getting to know teammates, participating in challenges, and proudly wearing the Howdy swag. Simply put, it's about bringing a super-fan spirit to work every day.
Support Engineer (Florianópolis - BR)
Desired Skills:
- Strong investigative skills for troubleshooting and solving complex issues.
- Working knowledge of SQL for querying databases.
- Ability to write, run, and modify Python scripts.
- Ability to maintain and refine our infrastructure and codebase.
- Ability to contribute to QA and feature feedback.
Who You Are:
- Problem Solver: Strong investigative skills and enjoys tackling technical challenges.
- Effective Communicator: Excellent communication abilities for customer and team interactions.
- Technical Proficiency: Working knowledge of SQL and Python scripting.
- Customer-focused: Prioritizes customer satisfaction and service quality.
- Team Player: Collaborative and proactive in improving processes.
- Adaptable: Can quickly adapt to changing priorities and environments.